Since the ServiceNow kick off meeting in February, the core team has been meeting with small groups around campus to bring them up to speed on where we are and what our next steps will be.
So far, we have met with the following groups:
- IT Help Desk
- Workstation Triage Techs
- Workstation Support
- Web Services
- Active Directory
- Exchange
- University Controller’s Office (all areas)
- Blackboard (LMS and Classroom Technology)
Over the next few weeks, we are scheduled to meet with these groups:
- General Counsel
- USF St. Petersburg Help Desk
- Database Administration Support
- USF Data Warehouse Support
- Public Health
- Financial Aid
We still have more groups to meet with after this next round, and are thrilled that so many of you are excited about this project!
In about two weeks, we will be having an on-site visit with the consultants. Look for that post coming soon!
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